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Supercharge Your Customer Conversations

Lenichat unifies all your customer conversations into one smart inbox with built-in AI to automate replies, route queries, and help agents resolve tickets faster across WhatsApp, Messenger, Instagram, and your website.

Lenichat Inbox Screenshot

Connect all your channels

Seamless Integrations
with Popular Channels

Connect Lenichat with WhatsApp, Instagram, Messenger, your website, and more. All from one inbox.

  • WhatsApp Business API integration
  • Facebook Messenger support
  • Instagram DM and comments
  • Live chat widget for your website

Easily add channels as your business grows. Lenichat keeps all your conversations organized, searchable, and secure.

Lenichat Logo
Live Chat icon
Live Chat

Instant replies. Real-time connections.

Chat with customers in real time through your website or social media. Stay connected and never miss a message.

Live Chat
Unified Inbox icon
Unified Inbox

All your messages in one place.

View and manage all customer messages from WhatsApp, Messenger, Instagram, and more in one place.

Unified Inbox
Omnichannel Routing icon
Analytics & Reporting

See trends. Improve performance.

Understand your customer support like never before. Easily drill down by channel, create custom reports, and spot what’s working and what needs attention.

Omnichannel Routing
AI Chatbot Automation icon
Conversational AI

Smart conversations. Zero agent effort.

Automate FAQs and support tasks with an AI-powered bot that works 24/7, even while your team sleeps.

AI Chatbot Automation

How Lenichat Works

3 Easy Steps to Smarter Support

Lenichat combines automation and human support in one seamless flow, so every customer gets the help they need, exactly when they need it.

Connect Your Channels

Easily link your WhatsApp, Instagram, website, or Messenger accounts with just a few clicks.

Connect Your Channels
1

Let AI Handle the Basics

Automate responses to common inquiries and free up your team for more complex issues.

Assistant
2

Agents Take Over When Needed

Your team jumps in from a unified inbox to manage complex queries, assign tickets, and close conversations. Fast and smooth.

Agent
3

Built for Teams That Talk to Customers

Bring your support, success, and sales teams together in a shared inbox with assignments, internal notes, and @mentions—so nothing slips through the cracks.

Team Collaboration+12%
SLA Met
98%
First Response
1m 24s
AL
MJ
KS

Team Collaboration

Built for Support Teams

Lenichat makes teamwork seamless with a shared team inbox that lets everyone stay on the same page. Assign conversations to the right teammates, leave internal notes without the customer seeing, and tag agents using @mentions when input is needed.

With smart routing rules, chat transfers between departments, and real-time collaboration, your support team will never drop the ball again.

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Sales & Marketing

Turn Conversations Into Conversions

Lenichat isn't just for support, it's your sales and marketing team's new secret weapon. Capture leads in real time, qualify them with AI, and send them directly to your CRM. With proactive chat triggers, customizable widgets, and rich customer insights, your team can engage visitors at the perfect moment, and convert faster than ever.

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Conversion Rate
+0.6%
7.8%

Week over week

68%
QualifiedOf captured leads
Conversations+8%
12.4K
Avg Response
1m 24s

Last week

Managers & Leaders

Actionable Insights for Decision Makers

See the bigger picture, without the guesswork. LeniChat gives you real-time dashboards on chat volume, response times, and agent performance, so you know exactly what’s working and what’s not. Export detailed reports, spot trends early, and scale your team’s performance with confidence.

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Security & Compliance

Enterprise Grade Security, Rooted in Every Feature

Lenichat is built with security at its core, so you can support your customers confidently. We follow best-in-class practices to protect your data with end-to-end encryption, enforce role based access controls, and maintain full audit trails.

Whether you're a startup or an enterprise, Lenichat helps you stay GDPR compliant while keeping your team and customer data safe.

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UptimeSLA
99.99%

Last 12 months

Threats Blocked
Realtime
98%
1,240

Malicious requests filtered today

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See Lenichat in Action

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Ready to Simplify
Your Support?

Unify your messages, automate replies, and deliver support your customers will love. Try Lenichat for free and see the difference AI can make.