Connect with Meta login
Authenticate and select the Page(s) to connect.
Messenger DMs and comments—unified in Lenichat
Connect your Facebook Page to handle Messenger conversations and comment threads from one inbox, with routing and automation built in.
- Messenger DMs
- Page & ad comments
- Routing & automation
Unified Messenger & comments
Work DMs and public threads side-by-side in a single queue.
Faster responses
Auto-assign, saved replies, and SLAs reduce time-to-first-response.
Stronger moderation
Hide or delete spam, reply privately, and keep threads clean.
Reporting & audits
Tags, SLAs, and full audit logs keep activity measurable and compliant.
Setup in minutes
Follow these steps to get started quickly.
Grant permissions
Allow messaging, read engagement, and manage engagement.
Enable sync
Pull Messenger DMs and Page/ad comments into the inbox.
Route & assign
Map conversations to queues; choose auto-assign (round-robin or skills).
Import saved replies (optional)
Bring in on-brand responses with variables.
Test & verify
Send a DM and comment on a post to confirm routing and visibility.
No-code Messenger flows that drive revenue
Recommend products inside Messenger, capture emails and phone numbers, and qualify leads with automated flows. Lenichat learns from customer behavior to personalize follow-ups and turn conversations into conversions.
Join WaitlistManage Messenger and other channels in one inbox
Connect Messenger, Instagram, WhatsApp, email, and live chat to Lenichat and handle every conversation side by side. Route and assign threads, collaborate with teammates, and reply from desktop or mobile without switching tools.
Join Waitlist
What you need
Requirements
Make sure these are ready before connecting your Messenger to Lenichat.
Page & roles
- Facebook Page where you’re an admin or editor
- Page connected to a Meta Business (recommended)
- 2FA enabled on your Facebook account
Permissions
- Grant messaging and engagement permissions during connect
- Include ads permissions to sync ad comments (optional)
Business access
- Access in Meta Business Manager to approve the connection
- Ability to manage Page assets and roles
You’ll grant permissions during the connect flow; you can revoke or re-grant later.
Frequently asked questions
Everything you need to know
If you have anything else you want to ask, reach out to us.
Can I connect multiple Pages?
Yes. Connect any Pages you have permission for and choose which ones to sync.
Do you pull ad comments as well as Page comments?
Yes. Grant ads permissions during setup to sync comments from ad posts.
Can I assign comments to a teammate?
Absolutely. Use queues and assignments just like you do for DMs.
How do saved replies work on Messenger?
Create approved responses and insert them with variables (e.g., name, order) to reply faster.
Can I privately reply to a public comment?
Yes. You can open a Messenger DM with the commenter when appropriate.
What roles/permissions do I need to connect?
Page admin or editor, plus the standard messaging and engagement permissions during the connect flow.
Do you support multiple languages?
Yes. Route by detected language and maintain language-specific saved replies.
Ready to Simplify
Your Support?
Unify your messages, automate replies, and deliver support your customers will love. Try Lenichat for free and see the difference AI can make.