Introduction
These Terms of Service (the “Terms”) govern your access to and use of Lenichat’s website and services. By using Lenichat, you agree to these Terms.
Definitions
- “Lenichat”, “we”, “us”, or “our” means the Lenichat service and operator.
- “Service” means our website, apps, APIs, and related offerings.
- “Customer Data” means content you or your users submit to the Service.
Eligibility & Account
You must be at least 18 and capable of forming a binding contract. You’re responsible for safeguarding your account credentials and activity under your account.
Acceptable Use
You agree not to misuse the Service. For example, do not attempt to reverse engineer, disrupt, or access data without authorization. You’re responsible for your users’ compliance.
Plans, Billing & Taxes
Paid plans bill in advance on a subscription basis. Prices may change on renewal with prior notice. All fees are exclusive of applicable taxes.
Cancellations & Refunds
You can cancel at any time; your plan remains active until the end of the billing period. Except where required by law, fees are non‑refundable.
AI & Automation Features
Our AI features may generate content that is imperfect or requires human review. You are responsible for reviewing outputs before relying on them.
Data Privacy & Security
We process Customer Data per our Privacy Policy. You retain ownership of Customer Data. You grant us a non‑exclusive license to host and process it to provide the Service.
Third‑Party Services
Integrations and links to third‑party services are provided for convenience. We are not responsible for their content or practices.
Intellectual Property
We and our licensors own all rights in the Service. You may not use our trademarks without written permission.
Termination
We may suspend or terminate the Service if you breach these Terms or if required by law. Upon termination, your right to use the Service ends.
Disclaimers
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Indemnification
You agree to defend and indemnify us from claims arising out of your use of the Service or breach of these Terms.
Governing Law & Disputes
These Terms are governed by the laws of Sri Lanka, without regard to conflicts of law. Courts in Sri Lanka shall have exclusive jurisdiction, unless otherwise required by mandatory law.
Changes to These Terms
We may update these Terms. Material changes will be notified in advance when practicable. Your continued use constitutes acceptance.
Contact Us
Questions? Contact support@lenichat.com or write to Lenichat, Colombo, Sri Lanka.