Promotional campaigns
Plan seasonal offers and launches. Target by segment and schedule with quiet hours so messages land at the right time.
Reach customers on any channel
without the chaos
Plan broadcasts and drip sequences for WhatsApp, Messenger, Instagram, and Web Chat. Segment audiences, respect quiet hours, and track every result in one place.
Smart routing
Auto‑assign by rules, workload, or skills so every chat lands with the right owner.
Collision control
See who’s viewing or typing to prevent duplicate replies and confusion.
Notes & mentions
Work together with private notes and @mentions—customers never see them.
Search & views
Build saved views for queues, tags, or assignees and keep the team aligned.
Everything you need to message at scale
Real-world use cases for broadcasts, sequences, and alerts across WhatsApp, Messenger, Instagram, and Web Chat.
Onboarding sequences
Guide new customers with timed tips. Branch based on clicks, replies, or purchases and stop automatically when goals are met.
Updates & alerts
Notify customers about restocks, delays, or policy changes. Respect regional windows and escalate to agents when needed.
Abandoned cart recovery
Recover lost revenue with compliant WhatsApp templates and channel fallbacks. Measure clicks and replies end‑to‑end.
No‑code audience builder
Build audiences using tags, behavior, and lists. Save segments and reuse them across broadcasts and sequences.
Launch announcements
Coordinate multi‑channel launches. Preview and approve copy, set caps, and track performance across every channel.
Deliver fast support with real‑time chat
Let visitors reach your team through a clean, on‑site chat widget. See which pages they’re viewing and proactively start conversations at the right moment.
Join WaitlistAutomate your Messenger sales pipeline
Use Messenger workflows to capture prospect details and qualify leads hands‑free. Resolve common questions—shipping, orders, and returns—in seconds with reusable conversation templates.
Join Waitlist
Deliver outstanding WhatsApp support
Design automated flows to handle FAQs and speed up responses. Lenichat recognizes returning customers by their WhatsApp number and instantly surfaces their profile and history, so every interaction feels personal.
Join WaitlistCoordinated messaging, done right
Plan broadcasts and drip sequences once—publish across WhatsApp, Messenger, Instagram, and Web Chat. Segment precisely, respect quiet hours, and track results in one place.
Lenichat Multi‑channel Messaging
Plan once, publish everywhere
Orchestrate campaigns with guardrails: segmentation, quiet hours, approvals, and per‑channel analytics—without switching tools.
Multi‑channel broadcasts & drip sequences
Plan once across WhatsApp, Messenger, Instagram, and Web Chat.
Audience segmentation
Target by tags, behavior, and saved lists.
Quiet hours & regional windows
Send at the right time for every audience.
Template approvals & reusables
Stay on‑brand with vetted, reusable content.
Delivery, click, and reply analytics
See performance per channel, end‑to‑end.
UTM tracking & attribution
Attribute traffic and conversions with confidence.
Performance at a glance
Real-time metrics across all channels—clicks, replies, and conversions in one place.
Multi-channelUTM trackingAttribution
CTR
3.4%
Replies
+742
Deliverability
98.2%
Revenue
$12.4k
Frequently asked questions
Everything you need to know
If you have anything else you want to ask, reach out to us.
How do sequences work?
Create steps with delays, conditions, and exits. Contacts move automatically based on behavior.
Can I require approvals before sending?
Yes. Set approvers by role or channel; publishing is blocked until approved.
Can I track clicks and replies?
Use built‑in analytics and UTM parameters to attribute traffic and responses across channels.
How do you handle opt‑in and unsubscribes?
Lenichat manages consent status and prevents sends to unsubscribed contacts.
Can I segment by behavior or purchases?
Yes. Build audiences using tags, events, and order history (when available).
Is there a free plan?
We offer a free tier to get started and paid plans when you need to scale.
How do I get started?
Create an account, connect your channels, and send your first campaign in minutes.
Ready to Simplify
Your Support?
Unify your messages, automate replies, and deliver support your customers will love. Try Lenichat for free and see the difference AI can make.