Cookie Policy

This Cookie Policy explains how Lenichat uses cookies and similar technologies on our websites and services (the “Service”). It should be read together with our Privacy Policy.

Cookies are small text files placed on your device to store data. They are widely used to make websites work, improve performance, and provide information to site owners. We also use similar technologies like local storage, pixels, and SDKs.

• Strictly Necessary: required for core functions such as login, security, load balancing, and session management.
• Preferences (Functional): remember choices like language, time zone, and UI settings.
• Analytics: help us understand usage (e.g., page views, clicks, performance) to improve the Service.
• Advertising/Marketing: measure campaigns and, where used, show relevant content. Served by us or our partners.

First‑party cookies are set by Lenichat. Third‑party cookies are set by other domains (for example, analytics or integrated tools). Both may be used on the Service depending on your settings.

• Authentication/session (strictly necessary): keeps you signed in and routes requests securely.
• Load balancing & edge cache (strictly necessary): helps deliver pages quickly and reliably.
• Preference storage (functional): saves UI choices like theme or locale.
• Analytics SDKs and pixels: measure usage and performance to guide product improvements.
• Advertising pixels (where used): measure conversions and limit repetitive ads.

You can allow or reject non‑essential cookies through the Cookie Preferences link in our banner or footer. Essential cookies cannot be switched off because they are necessary for the Service to function.

• Cookie banner: adjust category toggles at any time.
• In‑product settings (where available): workspace‑level controls for analytics and model improvement.
• Browser settings: block or delete cookies at the browser level (see below).

Most browsers let you control cookies through settings such as blocking third‑party cookies or clearing stored data. Instructions for popular browsers can be found in their help pages.

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Settings/Preferences → Privacy
• Edge: Settings → Cookies and site permissions

Some browsers offer Do Not Track (DNT) or Global Privacy Control (GPC) signals. Where required by law and technically feasible, we aim to respect applicable signals for cookie categories classified as non‑essential.

Cookie lifetimes differ. Session cookies expire when you close your browser. Persistent cookies remain until they reach their set expiry or you delete them. Analytics identifiers may persist for months unless removed.

We may work with analytics, performance, and advertising partners. These partners may set cookies or similar technologies to provide their services and may collect identifiers and usage data subject to their own policies.

We may update this Policy to reflect changes to our practices or legal requirements. If changes are material, we will provide notice where appropriate. Please review this page periodically.

Questions about cookies at Lenichat? Email privacy@lenichat.com or write to Lenichat, Colombo, Sri Lanka.