Lenichat Blog

Ideas, how‑tos, and updates on customer messaging, automation, and support ops.

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Browse our full collection of posts below:

AutomationIndustryArticle

Unveiling the Future: The State of Conversational AI in Asia

Trends, innovations, use cases, and ethical guardrails shaping how conversational AI evolves across Asian markets.

Lenichat Insights•11 min•Nov 2025

CampaignsAutomationArticle

Why WhatsApp-First Communication is Outshining Email in the Digital Age

WhatsApp-first strategies deliver immediacy, engagement, and multimedia-rich interactions that traditional email can’t match in today’s digital world.

Lenichat Insights•10 min•Nov 2025